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Company Name: Ericsson
Company Website: www.ericsson.com
About Ericsson :
Ericsson is world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology. Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges. We are truly a global company, operating across borders in over 180 countries, offering a diverse,
performance-driven culture and an innovative and engaging environment.
Role: Support Engineer
Qualification: BE/BTech
Job Responsibilities:
Customer Issue handling.
Handling of proactive support.
Software Update Management (SUM) handling.
Knowledge Management Tool (KCS) Coaching.
Handling of proactive support.
Software Update Management (SUM) handling.
Knowledge Management Tool (KCS) Coaching.
Core Competences:
Negotiation & Argumentation skills.
Administrative Skills.
Planning & Organizing skills.
Problem solving & strategic thinking.
Presentation & communication skills.
Software support.
Network level competence.
Delivering Results & Meeting Customer Expectations.
Analyzing.
Administrative Skills.
Planning & Organizing skills.
Problem solving & strategic thinking.
Presentation & communication skills.
Software support.
Network level competence.
Delivering Results & Meeting Customer Expectations.
Analyzing.
Salary: High Salary
Location: Gurgaon
Experience: Freshers
Job Type: Regular/Full Time
Interview Place: Gurgaon
Apply Mode: Online
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